![]() Please feel free to sign up to our newsletter where you will be kept posted on upcoming promotions. How will I know when there are upcoming promotions? The refund should then clear in your bank account within 3-5 working days but could be sooner depending on your bank. Once your returned order has been received and verified by our Warehouse team your refund will be processed. How long will it take for my refund to be processed? Please check our Returns Policy page for more info. In the event that you need to return a product or request a replacement, please contact us via: HyperX UK Shop customers count with hassle-free product returns. If you needed further assistance, please contact our Technical Care team to troubleshoot your problem as they may be able to fix it without the inconvenience of having to make a return. Please check our Product Support page below: * Email: do I get technical support for my product? In case you need further assistance, please contact us via: Please visit the product page and review the "Tech Specifications" sections at the bottom of the page. How to find out whether a HyperX product is compatible with my device (PC, PlayStation, Xbox, …) Please check our HyperX Ngenuity software page for more info. How to download the HyperX Ngenuity software? The software also comes with a library of presets, so you can quickly choose one to install and jump straight into the action. Set button bindings, program and store macros, and customize lighting HyperX NGENUITY gives you as much control as you want. HyperX NGENUITY is a powerful and intuitive software that will allow you to personalize your compatible HyperX products. How to personalise my compatible HyperX product? Please contact our Customer Support team via email at and provide the correct email address. Order has been placed with incorrect email address.
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